|  Blog Post   |  Connection builds trust.

Connection builds trust.

I love talking to random people.
Especially when I travel.

I love starting with complimenting their clothes or hair or making a remark about our surroundings.

It’s never groundbreaking or even super-vulnerable conversations.

Just simple small talk.
Chit chat.

I never used to be one who talked to strangers.
Except now, I know the power of that simple, what used to seem meaningless, interaction.

It’s connection.
And connection builds trust.

And we need both more than we ever have.
We aren’t as alone as the world tries to make us feel, and we must rebuild trust with our fellow humans. I don’t know how any of this will get better if we don’t.

And so I look up from my phone.
Gasp, I even put it away a little.
Make eye contact, smile, and compliment.

And what happens from there is a bright spot where I hope someone feels seen.

Because seen people, love people and themselves more.


Justine is a Licensed Professional Counselor with more than 25 years of experience in traditional mental health and personal and professional development. Justine has been certified in the work of Dr. Brené Brown for ten years. Justine is the author of eleven books, including five Amazon bestsellers covering subjects such as infertility, faith, and grief. She has been honored to do two TEDx Talks, The Permission of the And and The Donut Effect. She travels nationally and presents virtually to global audiences delivering keynotes, workshops, retreats, and trainings on topics such as leadership, courage, resilience, mental health, preventing and coping with burnout, and courageous and curious conversation, especially in creating cultures of belonging and diversity, equity, and inclusion. Justine lives in St. Louis with her husband Chad, their three dogs, and for four months of the year hundreds of monarch and swallowtail butterflies.


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