|  Blog Post   |  Clear is kind.

Clear is kind.

When you don’t do what you say you will do, the trust between us is broken, and I am frustrated.

Especially when it affects other people’s workloads and deadlines.

And so I will also let you know that I am frustrated.

Because clear is kind. Unclear is unkind.

I will also clearly state my expectations and what I need and ask you to repair trust with me – by you making it right and by me giving you the chance to.

It may only take one person to break trust, it takes both of us to repair it, though.


Justine is a Licensed Professional Counselor with more than 25 years of experience in traditional mental health and personal and professional development. Justine has been certified in the work of Dr. Brené Brown for ten years. Justine is the author of eleven books, including five Amazon bestsellers covering subjects such as infertility, faith, and grief. She has been honored to do two TEDx Talks, The Permission of the And and The Donut Effect. She travels nationally and presents virtually to global audiences delivering keynotes, workshops, retreats, and trainings on topics such as leadership, courage, resilience, mental health, preventing and coping with burnout, and courageous and curious conversation, especially in creating cultures of belonging and diversity, equity, and inclusion. Justine lives in St. Louis with her husband Chad, their three dogs, and for four months of the year hundreds of monarch and swallowtail butterflies.

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