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create change in and through trust and empathy

Just one of my oxymorons in my life…

I am a user of counters. Yep, I believe that flat spaces can exist with organized and way unorganized piles of stuff and that those piles actually help me to not forget things and to give me clarity, especially when I’m in a creative season. This is to the dismay of my husband Chad, who grew up with and loves clear counters.

On the other hand, I am a clean inbox person. Like, I prefer it at less than ten messages if possible. I will get through my inbox during and within my healthy work boundaries, even if that means scheduling out messages and prioritizing. A cluttered inbox leads to anxiety for me. Whereas Chad’s inbox requires multiple scrolls on the screen, and he still seems to live and function with as little anxiety as possible (every freaking day).

First, may we remember that we often do not end up with people who are just like us (thank God). And, we must do the work to make sure that we are complmenting one another and not working against each other…this is at home and at work.

Second, and the real point of my story, is that different things work for different people. What works for one may not work for another.

When we coach and train and try to help others in the way we talk to ourselves or help ourselves, we can often miss the key ingredients to creating change: empathy, compassion, and courage. To meet people where they are, to help them find their words to ask for what they want and need, to stay curious, to challenge, question, and suggest for change from and in a trusting relationship so that together we can find what works best for each and every one of our highest and best goods.

Are you a fellow counter user?
What about that inbox?
Most importantly, are you trying to create change in and through trust and empathy?

Author:

A Licensed Professional Counselor, Justine Froelker has over 25 years of experience in mental health, personal growth, and professional development. For eleven years, she was certified in Dr. Brené Brown’s work on vulnerability, courage, and empathy. Justine now shares her own curriculum, Courage is Built Here™. This transformative program empowers individuals to live and lead with self-awareness, authenticity, and resilience, building a foundation for courage-centered leadership. In addition to writing her blog since 2013, Justine is an accomplished author of twelve books—including five Amazon bestsellers—Justine has written across genres, from children’s books to in-depth explorations of infertility, faith, grief, and leadership. She has delivered two TEDx Talks, The Permission of the And and The Donut Effect, which highlight her unique perspective on navigating life’s complexities with grace. Justine is a sought-after speaker who travels nationally and presents virtually to global audiences, delivering keynotes, workshops, retreats, and trainings on topics such as leadership, resilience, mental health, coping with burnout, courageous and curious conversations, and fostering cultures of inclusion and belonging. Justine lives in St. Louis with her husband Chad and their two dogs, Gertie and Winston. You’ll often find her volunteering at Wild Bird Rehabilitation—supporting the medical team and feeding hundreds of tiny, hungry babies during baby bird season. And during butterfly season, her home comes alive with the flutter of wings as she raises hundreds of monarch and swallowtail butterflies.

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